loader image
72 Hours Prior
24 Hours Prior
Appointment Time
Cut-Off Time
  • There is no penalty if the professional cancels 72 hours prior to the appointment.

  • The client can get a full refund if they cancel 72 hours prior to the appointment.

  • An appointment is officially cancelled when one party goes to their appointments page and clicks the cancellation button.
Refund to client / Payment to Pro
  • There is a 12% penalty on the professional’s next 3 paid appointments if they cancel less than 72 hours prior but more than 24 hours prior.
  • The professional gets 50% of their fee if the client cancels less than 72 hours prior but more than 24 hours prior
Penalty to Pro
  • There is a 12% penalty on the professional’s next 6 paid appointments if they cancel less than 24 hours prior or does not show up.
  • The professional gets 100% of their fee if the client cancels less than 24 hours prior or does not show up.
Contact Us

Send your message in the form below and we will get back to you as early as possible.