Moderate Cancellation Policy

100% Refund Cancel > 72 hours
For a full refund, cancel at least 72 hours (3 days) before your appointment.
50% Refund Cancel > 24 hours
If you cancel your appointment within 72 hours (3 days) to 24 hours (1 day) prior, you get a 50% refund of the professional's fees.
0% Refund Cancel < 24 hours
If you cancel less than 24 hours (1 day) prior or you do not show up for your appointment, the professional's fee is non-refundable.
*Please note that your chosen payment option may charge additional fees which are non-refundable. You can cancel your booked appointments through the client’s appointments page.
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