You get a full refund if you cancel 24 hours before the scheduled appointment or when the professional does not show up.
For a full refund of the professional's fees, you should cancel the appointment 24 hours prior to your booked schedule.
If you cancel less than 24 hours prior but more than 3 hours prior, you get refunded 50% of the professional's fees.
If you cancel less than 3 hours prior or do not show up for your appointment, the professional's fee is non-refundable.
*Transaction fees are non-refundable.
Fees for booked appointments that have yet to be confirmed by the professional will not be deducted from your wallet.
An appointment is officially canceled when the client goes to their appointments page and confirms cancellation through the cancellation menu.
All users Of this website and other services Of Gigant agree that they shall have 48 hours from termination Of the last interaction through this website within which to raise any and all or complaints to Gigant, and agree that concerns or complaints not raised within this are waived. All parties agree to abide by the decision of Gigant on the said concerns or complaints as final and binding and waive any further remedy otherwise available under law.
Send your message in the form below and we will get back to you as early as possible.